Data Security Policy - Proowrx Knowledge Centre

Data Security & Privacy

Data Security & Privacy @ Proowrx

At Proowrx, we understand the importance of data security and privacy for our clients. As an outsourcing company, we take this responsibility seriously and implement strict measures to ensure the safety and confidentiality of all client data. Our team signs non-disclosure agreements, implements firewalls, data encryptions, and physical security measures to prevent cyber attacks and breaches. We are committed to keeping our clients’ information secure and will continually review and update our security policies to stay ahead of any threats. Choose Proowrx for peace of mind and confident protection of your valuable data.

4 Pillars of Data Security & Privacy @ Proowrx

1. Administrative Security

At Proowrx, administrative security is a critical component of the company’s overall security strategy. This involves implementing comprehensive policies and procedures to regulate system access, protect confidential information, and monitor internet use to prevent unauthorized disclosure. Proowrx takes this responsibility seriously, and is committed to signing non-disclosure agreements and following codes of ethics and anti-bribery laws to ensure the highest level of administrative security.

2. Physical Security

At Proowrx, protecting confidential information from physical breaches is a key priority. The company implements a comprehensive physical security strategy to prevent data breaches, which includes a disaster response plan, secure office and building access through fingerprint recognition, and 24/7 surveillance through CCTV cameras. Proowrx is dedicated to providing its customers with the highest level of physical security, ensuring their data is protected and secure at all times.

3. Technological Security

At Proowrx, the safeguarding of electronic data and the prevention of cyber attacks are paramount. To ensure technological security, the company implements a range of measures, including firewalls for external threat protection, data encryption to secure sensitive information, and secure file exchange tools for the safe exchange of data. Proowrx is dedicated to providing the highest level of technological security to its customers, ensuring their data is safe and secure.

4. Operational security

Proowrx places a strong emphasis on operational security to protect its day-to-day operations and business processes. The company implements robust access controls, develops comprehensive incident response plans, and crafts business continuity strategies to ensure that its critical operations continue uninterrupted even in the event of a security breach or disaster. Proowrx’s commitment to operational security involves close collaboration between its IT, security, and business teams to identify and address potential security risks, resulting in a secure and seamless operation for the company.

Best in Industry Data Security Measures @ Proowrx

Entrance Security

At Proowrx, we believe that strong security starts at the front door. To ensure the protection of our facilities, only authorized personnel are granted access via keypad or biometric scanning. During operating hours, all line staff have access, while outside of operating hours, only senior staff and security personnel have the ability to enter the building. This simple measure helps us maintain the highest level of security.

Door-Step Security 

Ensuring secure access is a top priority at Proowrx. Our main entrance is manned 24/7 by experienced security personnel to screen all personnel entering the building. Staff and visitors are only allowed through with proper authorization. 

Safe Storage with Secure Locker Rooms

Each staff member at Proowrx is assigned a personal locker to store their belongings before entering the operations area. This enhances security and reduces the risk of unauthorized access to personal devices. In line with best practices, Proowrx encourages staff to leave mobile phones and other devices in the secure locker facility for optimal data protection.”

Clean Desk Policy 

At Proowrx we understand the importance of maintaining the confidentiality of our clients’ data. That’s why we have implemented a strict Clean Desk Policy in our main operations area. Our offshore staff will only have access to client information when they need it and are required to maintain a clean desk at all times to prevent any unauthorized recording of sensitive information. We take data security and privacy seriously and are committed to ensuring that our clients’ information remains secure while under our care

Biometric Scanning

At Proowrx, we use biometric scanning to ensure only authorized personnel have access to our main operations area. Staff must scan their fingerprint upon entering, and the system links to time and attendance reporting for added security and efficiency. Biometric scanning provides the highest level of security, surpassing traditional swipe card systems.

CCTV Monitoring

Having a 24/7 surveillance system in place with CCTV cameras helps ensure that all reasonable spaces both inside and outside the building are monitored at all times. This comprehensive approach to data security provides a thorough record of staff movements in the event of a potential data breach, offering peace of mind and protection for your valuable information.”d systems.

Data Security Through Cyber Security Software

Proowrx prioritizes data safety through the use of top-tier cyber security softwares. We partner with industry-leading companies to ensure that our clients’ data is protected by the most advanced technologies available. Our cyber security measures include advanced firewalls, multi-factor authentication, anti-virus and anti-malware software, and intrusion detection and prevention systems. With our robust security protocols, our clients can trust that their confidential data remains safe and secure.

Data Safety with Monitoring & Tracking Software

At Proowrx, we prioritize the security and privacy of our clients’ data. To prevent data theft, we have deployed advanced monitoring and tracking software that restricts access to only approved websites and tracks each employee’s activities on the system. This ensures that no data can be downloaded or saved without proper authorization.

HR Security Measures for Data Protection @ Proowrx

Background Check

Employment contracts

Our company, Proowrx, takes data security and privacy very seriously. That is why we make sure that our employment contracts clearly state the protocols related to data security and privacy. This helps ensure that our staff members are fully aware of the consequences if they breach company policy. These protocols and conditions help ensure the complete protection of our clients' confidential information and data. Our rigorous approach towards data protection and privacy gives our clients peace of mind and confidence in choosing us as their outsourcing provider.

At Proowrx, we understand the importance of ensuring that we provide only the best talent for our clients. As part of our screening process for potential employees, we conduct thorough background checks for every shortlisted candidate. These checks include identity verification, employment verification, academic verification, credit records and criminal records. This not only helps to ensure that we are providing our clients with top-quality personnel, but it also minimizes the risks associated with employee turnover.

Employment contracts

Our company, Proowrx, takes data security and privacy very seriously. That is why we make sure that our employment contracts clearly state the protocols related to data security and privacy. This helps ensure that our staff members are fully aware of the consequences if they breach company policy. These protocols and conditions help ensure the complete protection of our clients' confidential information and data. Our rigorous approach towards data protection and privacy gives our clients peace of mind and confidence in choosing us as their outsourcing provider.

Driving Business Success through Exceptional Outsourcing Solutions with a Commitment to Data Security