About - Proowrx Knowledge Centre

Don’t be same, be better

Proowrx is an Australian-owned KPO operating in India. We specialise in handling loan processing and back-office activities for mortgage brokers based in Australia. We are proud to say that we understand the Australian mortgage industry well.

Our team is consistently getting trained and updated on handling loan processing and other back-office activities under the guidance of a highly successful Australia-based mortgage broker. We provide phenomenal support and keep you and your customers updated all the way till settlement. Our solutions are flexible for our broker partners as per their unique requirements.

Our Vision

We strive to become the first and the best choice for a knowledge process outsourcing company.

Our Mission

To provide exceptional, dynamic and proactive KPO services to the niche segments globally in the long run.

Our Focus

We help Mortgage Brokers in reducing their operation cost and time to market by providing quality service and ensuring that all their queries are answered timely.

Our Team

We have a team of high caliber and all the team members have requisite experience in the mortgage industry. With our expertise and experience, we can offer you exceptional executive assistance.

Our Approach

Responsiveness, flexibility, subject matter expertise and detailed understanding of mortgage broking industry.

OUR CORE TEAM

Deepika Dixit

Director

A versatile professional, Deepika comes with more than two decades of multifunctional experience across various business verticals. She is the key person behind the operations and processes of the organisation and believes in delivering quality outcomes for the clients. She loves training new team members to ensure that everyone in the team is onboard with the high client satisfaction standards the organisation has set for itself.

She has varied experience in the area of finance, human resources, business consulting and her love for training and teaching even led to her working for some time as a trainer for ‘Diploma of Business’. She loves updating her knowledge on a regular basis and has attained various certifications in the area of psychometric testing, Emotional Intelligence, Technological Innovations, social media management,

She is a perfectionist and in her earlier roles has led diverse teams which has given her a strong understanding of managing the expectations of both internal and external stakeholders. She has a strong technical background coming from an Engineering degree in Computer Sciences and the post graduate management qualification has added to the understanding of overall business requirements.

When she is not working, she busy with the mum duties for her two boys which she enjoys the most. She loves music and dancing and spending time with her family.